Frequently Asked Questions

Get answers to common questions about Detaingle.

Appointment time varies with tangling severity and hair length; simple detangling can take 30–45 minutes, while very matted or dense hair may require 90 minutes or more. Your stylist will assess and give an estimated time before starting.

When performed properly, detaingling targets knots and loose strands without compromising intentional loc or twist structure. We use gentle techniques to preserve style; some minor loosening may occur, and your stylist will tighten or adjust styles afterward if needed.

Our trained stylists use careful, patient manual techniques and appropriate lubricants to detangle with minimal pulling. Properly performed detaingling reduces breakage risk compared to rough brushing. If hair is severely compromised, we'll advise gentler alternatives or restorative treatments.

Pricing depends on hair length, density, and matting severity. Simple sessions may have a base fee, while heavily matted or time-intensive jobs incur higher charges. We provide an upfront quote after inspection so you know the expected cost before work begins.

For most cases, arrive with dry or lightly moisturized hair unless instructed otherwise. Washing can tighten knots; we often detangle dry first and shampoo afterward. Your stylist will confirm prep during booking based on hair type and condition to ensure best results.

Yes — detaingling is often booked alongside styling, loc maintenance, coloring, or extensions. We recommend scheduling ample time because detangling affects service duration and pricing. Inform us when booking so we can allocate the correct time and resources for your appointment.