Frequently Asked Questions

Get answers to common questions about Wash/condition/steam.

We recommend every 2–4 weeks for most clients, adjusting for hair porosity and lifestyle. Active dry hair or heavy styling may benefit from more frequent sessions. Your stylist will assess and recommend a personalized schedule to maintain moisture and strength.

Properly performed, Wash/condition/steam uses gentle cleansing and steaming to soften cuticles without aggressive manipulation, so locs shouldn't loosen. Avoid excessive rubbing or twisting; our stylists use techniques that protect integrity while thoroughly cleansing and conditioning.

Yes. The steam component opens cuticles so moisturizers penetrate deeply, restoring pliability and reducing breakage. Regular treatments combined with a nourishing home routine significantly improve elasticity and overall strength of dry, brittle locs.

Appointments typically last 45–75 minutes depending on loc length, density, and whether styling follows. Steam treatment is integrated during conditioning, so expect a thorough cleanse, deep hydration, and time for gentle detangling or light styling afterward.

Yes, we use salon-grade, color-safe shampoos and conditioners unless you request otherwise. Steam enhances product absorption without stripping color when the right formulas are chosen. Mention color treatments during booking so we can select the safest, most effective products.

You can wash lightly, but avoid heavy products or heat immediately after the service to let moisture balance. For best results, wait 24–48 hours before intensive styling; follow your stylist’s homecare tips to prolong benefits and hydration.